In the previous post on this project, I walked through a portion of the JavaScript remote call center solution focusing on CouchDB, the CouchApp serving web pages to remote agents and the Phono SDK.

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Yesterday I introduced a new project that I’m working on with my colleague Dave Hoff, to build a remote call center solution around Phono using JavaScript components.

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One of the truly awesome things about Phono is the ability to turn a web browser into a telephone – one that can place and receive calls.

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